crisis communications

Analyzing recent disaster communications, both successful and failed, can provide important insights for managers and politicians alike when facing the unexpected. diaster box

The hours and days immediately following a profound disaster can shape institutional and political reputations for years to come. Events such as the tragedy of Typhoon Haiyan in the Philippines can overwhelm the under-prepared; even country leaders can fall victim to insufficient planning. Lack of preparation can lead to a lacking response to disaster, as leaders scramble to answer the public’s justifiable demand for information and assistance. In recent years, three characteristics of outstanding disaster emergency communications have emerged. [Read more…] about Leadership, Disaster Response and Crisis Communications: Weathering the PR Storm